1. Scope of Application
2. Orders and Purchases
3. Shipping and Policies
4. Exchange, Credit and Refunds
5. Disclaimers
6. Reservations and Exceptions
7. Modifications and Waivers
8. Personal Information Collected
9. Information Sharing
10. How We Safeguard Your Information
The terms and conditions present below (the "Terms and Conditions") apply to all use of this website, provided by Fox 40 International Inc., ("we" or "us") accessible at http://www.fox40shop.com/ (the "Website") and all purchases of products through the Website. With your use of the Website or purchase of products through the Website, you agree to these Terms and Conditions and further agree that all agreements, notices, disclosures and other communications that Fox 40 International Inc. provides to you electronically satisfy any legal requirements that such agreements, notices, disclosures and other communications be in writing.
Any orders placed by you on this Website constitute a binding offer by you to complete a purchase with Fox 40 International Inc. The binding purchase agreement comes into existence only when Fox 40 International Inc. accepts your order on the Website by sending you an e-mail, telephone call, written communication, or by shipping the products ordered.
2.1 Methods of Payment
Visa and MasterCard are the methods of payment we accept. To process your payment, the billing address information you enter during checkout must match the information your credit card provider has on file. The checkout process and the information you enter during checkout is protected with SSL encryption from VeriSign Inc. Please be aware that we do not accept Interac, money orders or cheques through online purchase. When you submit an order through our online store, your credit card will be authorized for the total cost of the ordered product(s), applicable taxes and shipping costs (where applicable). You agree that the products ordered and sent to you remain Fox 40 International Inc.’s property until full payment has been received by Fox 40 International Inc. Risk of loss or damage passes to you at the time the products you order are delivered to the delivery service.
2.2 Pricing and Currency
All prices are listed in Canadian Dollars. Payments made with a foreign credit card will be billed using a currency conversation rate determined by the bank which issues the credit card.
2.3 Taxes
The prices on this Website exclude all applicable taxes, customs, duties and levies. When Fox 40 International Inc. is required by law to collect applicable taxes relating to your order, you authorize Fox 40 International Inc. to charge the applicable taxes to your credit card. All orders shipping within Ontario are subject to 13% HST. Orders shipping to other Canadian provinces will be charged the appropriate HST or GST and PST amounts valid at the time of purchase.
3. Shipping and Policies
The product(s) ordered by you, the customer, will be delivered
to the address you provide at the time of your order. Fox 40 International Inc. will ship to Post Office Boxes (P.O. Boxes) however, we
will not ship to freight forwarding services.
3.1 Processing and Shipping
Fox 40 International Inc. will make every attempt to
ship all orders by the next business day before 2:00pm EDT., however,
does not ship on weekends or statutory holidays. All orders placed on a
Friday will be processed latest on the following Monday (unless it is a
holiday).
3.2 Processing Delays
For some orders there may be additional processing time due to order
size, inventory status, or the volume of orders we are processing. In
these situations we will notify you of the delay via email or telephone
as soon as possible.
3.3 Shipping & Handling
Standard shipping/handling charge for ground delivery of
retail/non-discounted orders is $14.99 (for Ontario residents only) per
order. This is not determined by the amount, volume or destination.
Discounted accounts will assume, at a minimum, exact shipping charges
including insurance Orders are shipped using Common Carriers based on
cost effective delivery that may include, but not limited to, one
courier service.
Expedited Two Day delivery is available for an additional amount.
LIMITATONS: Weight cannot exceed 15 lbs dimensional (DIM) weight, No
dealer orders. This delivery option may, at our exclusive discretion.
All orders to Alaska, Hawaii and Puerto Rico are shipped via expedited 2
day delivery, and this upgrade is $8.00. For APO/FPO. Canadian and
other locations outside the U.S.A., $3.00 handling plus the actual
freight will be charged. We will make every effort possible to give you
an estimate of this charge when you place your order.
Overnight service is available at published cost plus our standard
shipping/handling charge of $6.95. Overnight orders must be received by
1:00 PM. Quotes of Overnight shipping costs cannot be given until order
is processed for shipment and actual weight and dimensions are
determined.
3.4 Delivery Information
Deliveries are made Monday-Friday during regular business hours
only. Deliveries are not made on weekends or statutory holidays.
Deliveries are made on a 'Release without Signature' basis which means
that the driver will leave shipments for you at a private residence even
if you are not available to sign for it. Should you wish to have the
shipment delivered only upon signature, please contact us directly after
placing your order at webstore@fox40world.com to select this option at
no extra charge.
Should you choose to have a delivery release with signature and you are
not present at the time the carrier attempts to make the delivery, a
notice will be left listing important information, such as if and when
the driver will attempt to redeliver or whether a signature is required
to release the package. It is the responsibility of the receiving party
to contact the carrier to coordinate a time of delivery if it cannot be
done during normal business hours.
4. Exchange, Credit and Refunds
Returns and exchanges are handled without charge if done within
30 days. If you aren't 100% satisfied, merchandise can be returned for
exchange, credit or refund. Shipping and handling charges are not
refundable.
Products returned after 30 days will be subject to a re-stocking charge
of 10%. Products that are altered or worn are non-returnable/refundable,
unless defective.
Once your return has been received, a credit will be issued to the
credit card used to purchase the product(s) you are returning. The
product will be returned at your expense to Fox 40 International
Inc. unless the return is a result of our error or manufacturer's
defect. In this case, we will refund you the necessary cost of shipping
the product through Canada Post.
4.1 Return Procedures
Any new, unused products can be returned for refund or
replacement within 30 days of shipping date for item(s) purchased
directly from www.fox40shop.com. Any products that are returned as
permitted under these Terms and Conditions must be shipped to the
following address:
Fox 40 International Inc.
Attention: Webstore Returns
340 Grays Road
Hamilton, Ontario
L8E 2Z2
CANADA
All returns must be accompanied by the original receipt
along with a written reason for the return. Please be sure to include
your name, address and telephone number as we will not accept any
packages without a return name and address. Please send parcels prepaid
as you are responsible for the costs and arrangements for the shipment
of the products to be sent back to us. You must take care that the
products are not damaged during their return. The risk of loss or damage
to the products remains with you until the products are received at our
office. Consider appropriate insurance as well as delivery confirmation
options as we cannot take responsibility for lost or misdirected
returns. Please allow 2 weeks from receipt of return for your refund to
be processed.
5. Disclaimers
The website www.fox40shop.com is provided on an "as is", "where is" and "as available" basis. Neither Fox 40 International
Inc. nor its affiliates warrant that the use of the Website will be
uninterrupted or error-free. Fox 40 International Inc. and
affiliates will also not warrant the accuracy, integrity or completeness
of the content provided on the website. You are in agreement with using
this Website at your sole risk.
6. Reservations and Exceptions
Fox 40 International Inc. makes every effort to insure
the accuracy of our website. However, typographic, photographic, and/or
descriptive errors are subject to correction. In the event that a
product becomes unavailable, we reserve the right to substitute a
similar brand or product or equal or greater value. In either case, we
will attempt to inform you at the time of ordering. We reserve the right
to limit product quantities to dealers, and actual shipping charges
will apply. Fox 40 International Inc. reserves the right to
change prices, terms, specifications for products on this website and
any promotional offers and any other part of this website at any time
without prior notice and without liability.
7. Modifications and Waivers
Fox 40 International Inc. reserves the right to make
changes to the website and these Terms and Conditions at any time by
updating this posting. By using the website, you agree to be bound by
the Terms and Conditions in effect at the time of your use or purchase.
8. Personal Information Collected
At Fox 40 International Inc., we collect and use Personal Information
to provide you with the services you have requested and to offer you
additional products and services we believe you might be interested in.
After you have made an online order a customer service representative
may call to confirm your credit-card information.
The types of Personal Information we may ask for depends on the nature
of the services we provide you and typically includes your name,
address, telephone number and e-mail address. If you are ordering over
the phone this may include your credit card information.
Any data you implicitly and consciously provide will become the property of Fox 40 International Inc. This also applies if you send us an e-mail.
9. Information Sharing
When you call us, our designated employees will access your
information to verify who you are and to assist you in fulfilling your
requests. All employees are expected to maintain the confidentiality of
customer information at all times and failing to do so will result in
appropriate disciplinary measures, which may include dismissal.
This being said, we may share some or all of your personal information
with third parties such as delivery services, information technology
service providers and credit card processing services who provide some
services for us. You hold the right to refuse to consent to our
collection of information, however such refusal to or withdraw
information may affect the information, products and services we can
provide to you.
10. How We Safeguard Your Information
We use state-of-the-art technologies and maintain current
security standards to ensure that your Personal Information is protected
against unauthorized access, disclosure, inappropriate alteration or
misuse. All safety and security measures are also appropriate to the
sensitivity level of your information.